BACK-TRACK has taken four years to develop and test with considerable development costs. This has resulted in a unique and revolutionary product. We had no other similar products to base BACK-TRACK on, hence the long development programme. We set out to develop a genuinely useful product and not a gadget that would be proved eventually to be useless. We are now fortunate enough to be working with organisations that recognise the need for the BACK-TRACK System and we are therefore kept busy by the growth of the business. However, the BACK-TRACK System is not suitable for all organisations and its effectiveness is dependant on a number of factors.
Does your organisation value its employees as an asset or view them as a significant cost?
If you view your employees as a valued asset, it is likely that you invest in them and seek to ensure this asset comes to no harm. The BACK-TRACK System can cost up to £1 / week / user, i.e. more than manual handling training but significantly less than an absent or injured employee would cost. If you view this as an investment in your assets, then it is likely BACK-TRACK will be successful in you organisation.
If you view your employees as a significant cost, it is likely that you comply with the legal minimum requirements - but no more. The BACK-TRACK System is not suitable for this type of organisation.
Does your organisation recognise the benefits of a pro-active behavioural safety culture or are your Health and Safety people spending their time fire fighting?
Periodic fire fighting is unavoidable in most organisations, however the BACK-TRACK System is most effective in organisations that recognise that a good health and safety record will only be achieved by an appropriate pattern of behaviour within an organisation. If poor practice is not seen to be addressed, then poor practice will prevail.
Organisations that operate successful behavioural safety programmes typically have H&S representation at senior levels within the organisation and H&S Management are seen to be valued. It is within this culture that behavioural change programmes such as BACK-TRACK are successful.
Does your organisation want to know where its Manual Handling issues are and then respond to them, or would you rather not know?
Some organisations prefer not to know about its manual handling issues as they don't have the appetite to address them. We are aware of some of these organisations and they tend not to approach us. They will comply with the statutory requirements of risk assessments and manual handling training, but no more. Until they recognise the positive business benefits of a fit and safe workforce, they are unlikely to become BACK-TRACK users.
In summary, the BACK-TRACK System is appropriate for many, but not all organisations.